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It could be due to the following situations：

①The product has been shipped, but has not yet been on a logistics flight.

②Goods are undergoing customs inspection.

③Logistics information is not updated in time.

If you haven't checked the latest logistics situation for a long time, please contact our customer service.

 

Email:support@phomemo.com

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Why the logistics status has not been updated when inquiring the order number？

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