Can't find the desired template in the App?

You can submit the required template information via the application's【template】 -【Cloud Template】- 【I don't have an industry】. After receiving feedback and evaluating the requirements, we will upload the template to the cloud directory within 3 business days. 

How to operate the App?

Please start 【Print Master】App--click【Setting】--click 【Tutorial】--【Application instruction】

Where can I download the App? How to download App?

1.The download link is :https://phomemo.com/pages/drivers

2.Please search in the application market:【Print Master】

3.Please scan the download QR code of the App which is on the package or the nameplate behind the fuselage.

What should I do if I can't find a connectable device in the APP, or have trouble in connecting Bluetooth?

1.Check whether the bluetooth of your mobile phone is enabled and turn on it.

2.Click 【Not connected to the printer】in the application, search for the Bluetooth device name, and select the one which is same as the serial number on the printer display. If you don't find it, click 【Search】 in the upper right corner of the print list again.

3.When installing the device, please select 【allow】for all permissions applied for by the application. For permissions not selected during installation, please turn on the application function in the Settings of the phone and allow Phomemo-M110 to have all permissions.

4.Restart the App and your printer after restarting the bluetooth, then try to reconnect.

5.If all else fails, please try to install the App by another mobile phone and try to connect. 

6.If the above operations still fail to connect the device, please apply for after-sale service.

7.APP installed by mistake,actually it is other models of APPs.