1.The paper roll type is set incorrectly, for example, the label paper is set to continuous paper
When the printer continuously ejects paper, you need to check whether the paper roll type is set incorrectly. So please reset the printer and ensure the types of app paper roll and the continuity, gap, and black mark, should be clearly distinguished.
2.The paper roll holder is installed incorrectly
When the printer continuously ejects paper, you need to check whether paper roll holder is incorrect installed. So please follow the installation video of the paper roll holder in the APP and reinstall the paper roll holder.
3.The printer paper detection sensor is abnormal
When the printer continuously ejects paper, you need to check whether the detection sensor of the printer paper is abnormal. So please clean the sensor.
- Can other brands of thermal paper be used on phomemo machines?
- Specific fade time of thermal paper
- Can thermal paper be used as a label on heated items?
- What colors can be printed on phomemo's thermal paper？
- About logistics timeliness
- Why the logistics status has not been updated when inquiring the order number？
- About shipment fees