Consumable Performance Issues -M110 Thermal Printing General Questions

PM246 Thermal Printing General Questions

Don't know how to install consumables?

1.Please refer to article 4 of the instruction manual:the installation instructions for paper rolls.

2.You can watch the installation video.

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How many consumables can I print?

It can print:

1.Label paper(alse known as gap paper),which can support the width of 20 to 50mm.

2.Continuous paper (also known as ordinary thermal paper receipts) which can support up to 57mm

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Can our paper roll tear?

The material of our paper roll is thermosensitive synthetic paper, which has the characteristics of “not torn”.

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What are the characteristics of our paper rolls?

Our thermal paper is water-proof,oil-proof and friction-proof.After soaking in water industrial alcohol and oil envireonment for 24 hours, its paste effect is still very strong.

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How long does our scroll remain after printing?

It can be stored from light for 20 years after printing.

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What is the outer diameter of the paper roll that the machine can put?

Label paper with a maximum diameter of 50mm can be placed.

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What are the advantages of our paper rolls and competitors?

Compared with the products of Putie:For Putie,after the product is placed for a period of time, the adhesive and the release paper will separate,resulting in the phenomenon of easy cassette printing, which cannot be used normally and is easy to damage the printer.

Compared with the products of Jim King:For any form of hanging hole labels of Jim King, there is nearly 30% probability of hole positiondie cutting is not in place, resulting the removal of the label, so you need to manually use a sharp tool to jack out of the hole inside the label. It's very dangerous and easy to damage the label, instead our label removed directly after leaving the hole position, convenient to use.

Compared with Puqu: The label paper of Putie worked so poorly on steel plates and plain boxes that the edges were warped in just two days.

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How does our paper roll work?

Thermosensitive synthetic paper works by installing a semiconductor heating element on the print head. The print head heats up and touches the thermosensitive coating on the thermosensitive printing paper to undergo chemical reactions and eventually form a text or pattern.

Label Printer is skipping labels or continuously feeding

Changing your label type and size are the main causes for the printer skipping labels or continuously feeding.
Printer hasn't learned your label. Please try the following steps to solve these problems.
First step
Re-run the automatic label identification.
①Disconnect the USB cable from your printer, then simply press and hold the Feed Button for 3 sec.
②Printer will move the label back and forth to determine the gap size and other properties of your label.
③When the label is at the tear off point; re-connect the USB cable to the printer and resume printing.
Second step：
If your operating system is sending a longer / shorter label to the printer. You need to change the label size.
For Mac
Select or input label width and height that matches label size installed in printer in prompt window.
For Windows
Open “Devices and Printers” -> right click on “Label Printer” - > choose “Printer Preferences”
You can choose the size you need in “Paper Name”.If the size you need is not listed, then click “Manage” to create neede size.(Input the size of “Paper Width”,“Paper Length” and “Paper Name”, then click the “save”to archive.).