Home
FAQnew
Choose your model...
M02
M02Pro
M02S
D30
M110
M200
PM246
M220
M02 Thermal Printing General Questions
What is thermal printing? How to use the printer at first? Problems with APP Does phomemo need to add ink? Can phomemo print color picture? Will the printed image be saved permanently or will it fade after a while? Phomemo M02 has 5 different color version,are their functions the same? How to replace the paper? What paper are supported? About indicator light How to install print paper? Charging instruction Why can't I find a device to connect when adding the device in the App? The printer does not work, what should I do? Why dose it print out blank paper? The content of the printing is missing or blurred? Why indicator light dosen't work?
M02 Pro Thermal Printing General Questions
What's the different between M02, M02 PRO&M02S? what is thermal printing? How to use the printer at first? Problems with APP Does phomemo need to add ink? Can phomemo print color picture? Will the printed image be saved permanently or will it fade after a while? Phomemo M02 PRO has 3 different color version,are their functions the same? How to replace the paper? What paper are supported? About indicator light How to install print paper? Charging instruction Why can't I find a device to connect when adding the device in the App? The printer does not work, what should I do? Why dose it print out blank paper? The content of the printing is missing or blurred? Why indicator light dosen't work?
M02S Thermal Printing General Questions
What's the difference between M02, M02 PRO&M02S? what is thermal printing? How to use the printer at first? Problems with APP Does phomemo need to add ink? Can phomemo print color picture? Will the printed image be saved permanently or will it fade after a while? Phomemo M02S has 4 different color version,are their functions the same? How to replace the paper? What paper are supported? About indicator light How to install print paper? Charging instruction Why can't I find a device to connect when adding the device in the App? The printer does not work, what should I do? Why dose it print out blank paper? The content of the printing is missing or blurred? Why indicator light dosen't work?
D30 Thermal Printing General Questions
Why is the red light of my printer always on? Why is my printer does not light? Why is my printer light flashing red? The paper sticks to the print head Paper jam into the rubber roller Why is it garbled when I print? Operation Video How To Connect D30 printer With Bluetooth
M110 Thermal Printing General Questions
Problem with M110 APP Problem with printing performance Printing usage problems Consumable Performance Issues Problems with consumables usage How to install and use the driver of M110 printer on PC? Other questions
M200 Thermal Printing General Questions
Why dose my printer continuously ejects paper? Why my printer has the printing misalignment? Why is my printing is not clearly? Why is my printer printing blank? Why does the app crash? Why can't the APP connect to Bluetooth? Excel table cannot be imported into APP Why can't I receive the verification code after registering? The template in the app cannot be loaded Why the PC driver of M200 printer cannot be installed? Why the PC driver of M200 printer cannot recognize the printer? Why does the printer jam or make abnormal noises? Why does the printer screen not display? Why can't my printer be charged and turned on? Why does my printer keep showing printing? Why does my printer show that the paper compartment cover is opened? Why does the printer show that the paper is not detected?
PM246 Thermal Printing General Questions
Installing Label Printer Driver on Mac and prepare before use Installing Label Printer Driver on Windows and prepare before use Printer is printing blank labels? Label Printer is skipping labels or continuously feeding I get horizontal label instead of vertical label Barcode is not printing clearly There are paper jams or label prints only half and stops Same label keeps printing My printer doesn’t turn on Nothing happens when I try to print Printer makes loud noise when printing Why are the label sizes in millimeters? Print Quality Issues Setting Security & Privacy before installing driver on Mac PM-246 Support Center
M220 Thermal Printing General Questions
Why the printer cannot be connected Why the printing is not centered, skipped, etc. Why does the paper keep coming out? How to properly clean the print head Why paper jam? Why does the printer keep showing that it is printing? Why it shows that no paper is detected?
右と左の矢印を使ってスライドショーをナビゲートするか、モバイルデバイスを使用している場合は左右にスワイプします