M02 PRO Thermal Printing General Questions
About indicator light
Green light on: sufficient power, can print normally.
Green blinking: Charging.
Red blinking: Low battery, please charge in time.
Red light on:
Check whether there is warning on the App. for example: lack of paper, low power, printer not fully closed, print head overheated.
1. If the app prompts “No paper in the printer”, please follow the steps below.
Please install the paper roll correctly, pull the paper out, and then close the paper tray.
If the problem still persists, please follow the steps below.
First, turn the printer on without putting in any paper.
Second, press and hold the power button for 10-15 seconds until the indicator light flashes twice, and then release the power button to finish the paper learning process.
Finally, reload the paper and long press the power button to turn on the printer.
2. If the app prompts “Printer cover open”, please follow the steps below.
Follow the instructions in the app to close the printer cover firmly.
If the problem still persists, please double-click the printer power button to print the self-test page, and then take a picture of it and send it to us. We will confirm whether the problem you are experiencing can be solved by upgrading the firmware.
3. If the app prompts “Print head overheating”, please turn off the printer for about 15 minutes to allow the print head to cool down for a while, and then print again.
Green blinking: Charging.
Red blinking: Low battery, please charge in time.
Red light on:
Check whether there is warning on the App. for example: lack of paper, low power, printer not fully closed, print head overheated.
1. If the app prompts “No paper in the printer”, please follow the steps below.
Please install the paper roll correctly, pull the paper out, and then close the paper tray.
If the problem still persists, please follow the steps below.
First, turn the printer on without putting in any paper.
Second, press and hold the power button for 10-15 seconds until the indicator light flashes twice, and then release the power button to finish the paper learning process.
Finally, reload the paper and long press the power button to turn on the printer.
2. If the app prompts “Printer cover open”, please follow the steps below.
Follow the instructions in the app to close the printer cover firmly.
If the problem still persists, please double-click the printer power button to print the self-test page, and then take a picture of it and send it to us. We will confirm whether the problem you are experiencing can be solved by upgrading the firmware.
3. If the app prompts “Print head overheating”, please turn off the printer for about 15 minutes to allow the print head to cool down for a while, and then print again.
Bestsellers Collection
Bestsellers Labels For Business Labels Printer

Phomemo M08F Letter & A4 Portable Printer
Phomemo PM241-BT Bluetooth Shipping Label Printer
Phomemo T02 Inkless Mini Printer
Phomemo M02 Inkless Mini Printer
Phomemo M220 Bluetooth Portable Thermal Business Label Maker
Phomemo A30 Portable Home Label Maker
[❗️NEW❗️]Phomemo TP31 Bluetooth Tattoo Stencil Mini Printer
Phomemo TP81 Wireless Tattoo Template Printer
Phomemo M08F Wireless Tattoo Stencil Printer
For TP81/TP83/M08F Tattoo
Phomemo (M02 PRO Mini Printer) Christmas Gift Set
Phomemo (M02 Mini Printer ) Christmas Gift Set
Phomemo (D30 Portable Label Maker) Christmas Gift Set
Phomemo (P15 Vintage Label Maker) Christmas Gift Set
Accessories
Storage Bags
Storage Boxes
Phomemo M02 PRO Bluetooth Mini Printer
Phomemo M02S Bluetooth Mini Printer
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Phomemo P15 Vintage Home Label Maker
Phomemo P12 Portable Bluetooth Home Label Maker
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【🔥Hot Sale】 Phomemo M150 Bluetooth Portable Thermal Business Label Maker
Phomemo M200 Bluetooth Portable Thermal Business Label Maker
Phomemo M221 Bluetooth Portable Thermal Business Label Maker
Phomemo PM249-BTZ Bluetooth Direct Connect Shipping Label Printer
Phomemo PM-246S High-Speed USB Direct Thermal Shipping Label Printer
Phomemo D520-BT Bluetooth Shipping Label Printer
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Phomemo P831 Bluetooth Portable Thermal Transfer Printer
【Ultra-light】Phomemo Q302 Wireless Portable Thermal Printer
Phomemo (M08F Letter & A4 Portable Printer) Christmas Gift Set
Phomemo TP83 Wireless Tattoo Stencil Printer
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For T02/M02X
For M02
For M02S
For M02 PRO
For M03
For M03AS
For M04S
For M04AS
For P2S
For D30/D35/Q30/Q30S
For P15/A30
For P12/P12 PRO
For D50
For M960/M950
For P3200
For M110/M120/M150
For M200/M220/M221
Phomemo 4"x6" Fan-Fold Thermal Direct Labels for Shipping Label Printer
Phomemo 2" Multiple Thermal Round Label for Shipping Label Printer
Phomemo 2" Silver Thermal Holographic Sticker for Shipping Label Printer
Phomemo 2.25”x1.25” Square Thermal Labels For Shipping Label Printer (Roll of 1000 Labels)
Phomemo 3"x2" Shipping Label Stickers for Shipping Label Printer
For M08F/Q302
For M832
For P831
For TP31 Tattoo