FAQ / M02 PRO Thermal Printing General Questions / The content of the printing is missing or blurred?
M02 PRO Thermal Printing General Questions
The content of the printing is missing or blurred?
1. Check if there is any paper jammed or folded inside the device, if yes, please cut off the front part of the paper roll.
2. Check the power through APP. Low battery may cause blurred printing, please charge in time;
3. If the print is all missing or blurred in the horizontal position, check if there is any foreign body in it. If yes, please clean the print head with alcohol or a little water after turning it off and use again after it dry out
4. Partial missing may be caused by the failure of the device’s connection signal. You can try to replace the phone to test whether it is normal. If the print is still missing, please feel free to contact us.
Maybe you want to know
- Can other brands of thermal paper be used on phomemo machines?
- Specific fade time of thermal paper
- Can thermal paper be used as a label on heated items?
- What colors can be printed on phomemo's thermal paper？
- About logistics timeliness
- Why the logistics status has not been updated when inquiring the order number？
- About shipment fees