M02 PRO Thermal Printing General Questions/Problems with APP
When adding device, can't find connectable device? Or having trouble in connecting Bluetooth?
Download Phomemo from Google Play or App Store on your phone
Turn on the printer, activate Bluetooth on your phone, and make sure that the printer and your phone are within a 3-meter range.
Gentle reminder: According to the official requirements of Google, for Android 11 and below, GPS permission needs to be enabled to use Bluetooth function; and for Android 12 and above, relative location permission needs to be granted. This permission does not access your precise location information.
You can enter the link below for detailed instructions:
https://developer.android.com/develop/connectivity/bluetooth/bt-permissions
https://developer.android.com/about/versions/12/features/bluetooth-permissions
Connect the printer to Phomemo instead of pairing the printer and your phone via Bluetooth.
Select your printer model to connect to the app.
If you can't find your printer model on the Bluetooth connection page, please turn on the printer, double-click the power button to print out the QR code, and then scan the code to connect in the app.
If you still can't connect the Bluetooth by the methods above in your Android system, please check whether you can find the printer model or serial number (starting with Q) in your phone’s Bluetooth list. If you can find the printer model, please follow the steps in the video.
Below is an operation video for T02, which can also be used for M02 RPO. You should select the device name according to your printer's model or serial number, and then unpair.
https://www.youtube.com/watch?v=2GtxKZHU9jo&list=PL-guRjwTV0Ybu6f-dFQT0_jX1S0WPNcW3&index=2
If you still can't connect the printer to the app, please follow the steps below. Make sure all permissions are allowed when installing the app. You can open them in your phone's Settings.
Video for enabling permissions on iPhone: https://www.youtube.com/watch?v=WAsKg3HMdco&list=PL-guRjwTV0Ybu6f-dFQT0_jX1S0WPNcW3&index=3
Video for enabling permissions on Android phones: https://www.youtube.com/watch?v=_1IrKKOvprw&list=PL-guRjwTV0Ybu6f-dFQT0_jX1S0WPNcW3
Try to turn the printer off and then on again, close the app and then reopen the app again to connect the printer.
Try to uninstall and then reinstall the Phomemo App or download the app on another phone, and then try to connect the printer to the app again.
If the above steps do not resolve the issue, please provide us with the following information for further testing.
Your phone model and system version.
App version.
After turning on the printer, double-click the power button to print the self-test page. Please take a photo of the self-test page and send it to us.
Your order number, purchase date, and purchase platform.
Turn on the printer, activate Bluetooth on your phone, and make sure that the printer and your phone are within a 3-meter range.
Gentle reminder: According to the official requirements of Google, for Android 11 and below, GPS permission needs to be enabled to use Bluetooth function; and for Android 12 and above, relative location permission needs to be granted. This permission does not access your precise location information.
You can enter the link below for detailed instructions:
https://developer.android.com/develop/connectivity/bluetooth/bt-permissions
https://developer.android.com/about/versions/12/features/bluetooth-permissions
Connect the printer to Phomemo instead of pairing the printer and your phone via Bluetooth.
Select your printer model to connect to the app.
If you can't find your printer model on the Bluetooth connection page, please turn on the printer, double-click the power button to print out the QR code, and then scan the code to connect in the app.
If you still can't connect the Bluetooth by the methods above in your Android system, please check whether you can find the printer model or serial number (starting with Q) in your phone’s Bluetooth list. If you can find the printer model, please follow the steps in the video.
Below is an operation video for T02, which can also be used for M02 RPO. You should select the device name according to your printer's model or serial number, and then unpair.
https://www.youtube.com/watch?v=2GtxKZHU9jo&list=PL-guRjwTV0Ybu6f-dFQT0_jX1S0WPNcW3&index=2
If you still can't connect the printer to the app, please follow the steps below. Make sure all permissions are allowed when installing the app. You can open them in your phone's Settings.
Video for enabling permissions on iPhone: https://www.youtube.com/watch?v=WAsKg3HMdco&list=PL-guRjwTV0Ybu6f-dFQT0_jX1S0WPNcW3&index=3
Video for enabling permissions on Android phones: https://www.youtube.com/watch?v=_1IrKKOvprw&list=PL-guRjwTV0Ybu6f-dFQT0_jX1S0WPNcW3
Try to turn the printer off and then on again, close the app and then reopen the app again to connect the printer.
Try to uninstall and then reinstall the Phomemo App or download the app on another phone, and then try to connect the printer to the app again.
If the above steps do not resolve the issue, please provide us with the following information for further testing.
Your phone model and system version.
App version.
After turning on the printer, double-click the power button to print the self-test page. Please take a photo of the self-test page and send it to us.
Your order number, purchase date, and purchase platform.
ベストセラー コレクション
ベストセラー ビジネス用ラベル ラベルプリンター

Imprimante portable lettre et A4 Phomemo M08F
Imprimante d'étiquettes d'expédition Bluetooth Phomemo PM241-BT
Mini-imprimante sans encre Phomemo T02
Mini-imprimante sans encre Phomemo M02
Phomemo M220 Bluetooth ポータブルサーマルビジネスラベルメーカー
Étiqueteuse domestique portable Phomemo A30
[❗️NOUVEAU❗️]Mini-imprimante de pochoirs de tatouage Bluetooth Phomemo TP31
Phomemo TP81 ワイヤレス タトゥー テンプレート プリンター
Phomemo M08F ワイヤレス タトゥー ステンシル プリンター
TP81/TP83/M08F タトゥー用
Phomemo M02 PRO ミニプリンター ギフトセット
Coffret cadeau mini imprimante Phomemo M02
Phomemo D30 Étiqueteuse portable Bluetooth pour la maison
Phomemo P15 ヴィンテージ ホーム ラベル メーカー
Accessories
Storage Bags
Storage Boxes
Mini-imprimante Bluetooth Phomemo M02 PRO
Mini-imprimante Bluetooth Phomemo M02S
Mini-imprimante thermique Phomemo M04S
Phomemo D30 Étiqueteuse portable Bluetooth pour la maison
Phomemo P12 Pro Bluetooth ホームラベルメーカー
Phomemo P15 ヴィンテージ ホーム ラベル メーカー
Phomemo P12 Étiqueteuse portable Bluetooth pour la maison
Étiqueteuse thermique portable Bluetooth Phomemo M110
【🔥ホットセール】Phomemo M150 Bluetooth ポータブルサーマルビジネスラベルメーカー
Étiqueteuse thermique portable Bluetooth Phomemo M200
M221 ラベルメーカー Bluetooth サーマルプリンター
Phomemo PM249-BTZ Bluetooth 直接接続配送ラベル プリンター
Imprimante d'étiquettes d'expédition thermique directe USB haute vitesse Phomemo PM-246S
Phomemo D520-BT Bluetooth 配送ラベル プリンター
[WIFI] Phomemo PM344-WF 300DPI 配送ラベル プリンター
【🔥Offre spéciale】 Imprimante thermique portable Phomemo M832 Upgrade
Phomemo P831 Bluetooth ポータブル熱転写プリンター
【超軽量】Phomemo Q302 ワイヤレスポータブルサーマルプリンター
Imprimante portable lettre et A4 Phomemo M08F
Phomemo TP83 ワイヤレスタトゥーステンシルプリンター
Imprimante de modèles de tatouage sans fil Phomemo TP87
T02/M02X用
M02用
M02S用
Pour M02 PRO
M03用
M03AS
M04S用
M04AS用
Pour P2S
D30用
Pour P15
P12/P12プロ用
D50用
M960について
P3200用
Pour M110/M120/M150
M200/M220/M221用
Phomemo 4 インチ x 6 インチ ファンフォールド サーマル ダイレクト ラベル、配送ラベル プリンター用
Phomemo 2 インチ複数のサーマルラウンドラベル、配送ラベルプリンター用
Phomemo – autocollant holographique thermique argenté de 2 pouces, pour imprimante d'étiquettes d'expédition
Étiquettes thermiques carrées Phomemo 2,25" x 1,25" pour imprimante d'étiquettes d'expédition (rouleau de 1000 étiquettes)
Phomemo – autocollants d'étiquettes d'expédition 3 "x 2", pour imprimante d'étiquettes d'expédition
M08F/Q302用
M832用
P831用
TP81/TP83/M08F タトゥー用