M200 Thermal Printing General Questions
Why can't the APP connect to Bluetooth?
Please download the app called “Print Master” from Google Play or the App Store.
Open the “Print Master” app and look for printer connections within the app, instead of using the Bluetooth settings in your device's system settings.
The “Print Master” app provides instructions on how to connect via Bluetooth. To access these instructions, go to the “Profile” section located at the bottom right corner of the app, then select “Tutorials” and “Hardware Usage Instructions”.
When prompted during the device installation process, please grant all the permissions requested by the app.
For any permissions that were not granted during installation, you can open your phone's settings and enable all the necessary permissions.
If the above methods all fail, please follow the following steps:
A.Check if the printer is on the Bluetooth list of your phone.
B.Download the “Print Master” app on another phone and check if it can connect to the printer.
C.Provide the phone model, system version, and app version you are using.
D.Provide the serial number of the printer starting with 'Q.' You can find this number on the printer's screen during startup.
E.Take a video or picture demonstrating the problem.
We will provide this feedback to our technical team for further analysis.
Open the “Print Master” app and look for printer connections within the app, instead of using the Bluetooth settings in your device's system settings.
The “Print Master” app provides instructions on how to connect via Bluetooth. To access these instructions, go to the “Profile” section located at the bottom right corner of the app, then select “Tutorials” and “Hardware Usage Instructions”.
When prompted during the device installation process, please grant all the permissions requested by the app.
For any permissions that were not granted during installation, you can open your phone's settings and enable all the necessary permissions.
If the above methods all fail, please follow the following steps:
A.Check if the printer is on the Bluetooth list of your phone.
B.Download the “Print Master” app on another phone and check if it can connect to the printer.
C.Provide the phone model, system version, and app version you are using.
D.Provide the serial number of the printer starting with 'Q.' You can find this number on the printer's screen during startup.
E.Take a video or picture demonstrating the problem.
We will provide this feedback to our technical team for further analysis.
ベストセラー コレクション
ベストセラー ビジネス用ラベル ラベルプリンター

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T02/M02X用
M02用
M02S用
For M02 PRO
M03用
M03AS
M04S用
M04AS用
For P2S
D30用
For P15/A30
P12/P12プロ用
D50用
M960について
P3200用
For M110/M120/M150
M200/M220/M221用
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