In order to solve your problem as soon as possible, when contacting us, there are a few tips that need your attention:
1.Please provide the order number (ie: #M02******) so that we can quickly solve your troubles for you.
2.If you need to change the order information, please leave the correct information in the message.
3.For Customer from Brazil, please fill in your order information with your personal tax ID.
4.We have set up a American warehouse in the United States, and we will send some products to American guests through the American warehouse. If your order does not show that it has been shipped, please contact us to check your logistics number. We will optimize this deficiency as soon as possible to bring you a better shopping experience.
5.Affected by COVID-19, the global logistics speed is generally slow, please wait patiently for your package, we will do our best to send it to you.
Please contact customer support at firstname.lastname@example.org
For any questions or suggestions about Phomemo Printers, please call the Phomemo team +1 855 957 5321
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