If the printer can't charge to turn on and the screen displays the charging logo (If unplug the charging cable, and the screen turns black immediately), ①Please poke the reset hole on the side of the charging port during charing.
②Also, purchased newly should be replaced and others need to be returned for inspection.
③If the printer can't charge to turn on and after the charge is completed, the battery level drops rapidly, please charge for half an hour and observe it.
Why can't my printer be charged and turned on?
Please try using another charging cable and a 5V-2A charger to charge the printer for an hour before powering on again.
Before the printer is fully charged, check the printer's battery level, and check the battery level again after using it for half an hour.
While charging, use a paperclip or a similar tool to press the small round hole next to the charging port. Restart the printer after charging for half an hour.
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