Can it be used when mobile phone is offline?
It can be used normally, if you need to use the cloud template, please download it to local templates in advance.
How to set the screen parameters?
In the power-on state, please short press the On/Off button to find the function options that need to be adjusted. Short press the paper feed button(right button) to select the option to adjust. Press and hold the On/Off button to return to the main page.
Is there a sales inventory? What Invoicing Software Does the Printer Support?
Yes,support smart business software.
How long does it take to charge to be fully charged?
In normal use, it can print continuously for 4-5 hours without interruption. We have perfectly processed the power consumption of the machine, greatly improving the power endurance of the printer and improving the working efficiency, and printing time is 30% longer than that of similar products in the market.
How many consumables can I print continuously when fully charged?
Assuming 40*30 consumables are used, it can print 225 meters under normal circumstances, nearly 30 rolls of consumables.
Can I use the Power Bank to charge the printer?
Yes,you can charge the printer by power bank.
Can the printer be used normally during charging?
Yes,you can use it normally, but make sure it's on.
How do I connect a device to print when there are multiple devices nearby?
The name of the bluetooth corresponds to the unique SN number of the printer.please check the SN number from the display screen, for example: M002C-19Q000078
What is the resolution of the printer? What is the resolution?
The printhead resolution is 203dpi, but through the special processing of the printhead upgrade and the software image algorithm, the actual print resolution is far more than the conventional effect.
What is the print speed?
Is it possible to print Excel data sheets in batches?
Yes, you can printer Excel data sheet in batches.
1.Please open【Print Master】, click【Settings】--click 【Tutorial 】--【App instructions】--【import batch printing in Excel】
①By default,the first behavior title, import content starts from the second line;
②Tables containing special formats such as image,merge cell or calculations are not supported.
③When the Excel file contains multiple sheets, only the first one is read
④The number of imported rows should be limited to 100,beyond which batch import is allowed to avoid import failure.
Can the label information filled in when creating a new label be modified?
Label information modification (size name printing direction paper type) is not currently supported. If it needs to be modified, it can only be re-created. Modification function will be added later.
Can I connect to a computer for operation or printing? Which systems are supported?
Yes, it can connect to the computer for printing and it supports Windows 7/8/9 systems.
Can I connect to a mobile phone for operation or printing? What systems are supported?
It can connect to your mobile phone for operating or printing and it supports IOS system and Android system.
- Can other brands of thermal paper be used on phomemo machines?
- Specific fade time of thermal paper
- Can thermal paper be used as a label on heated items?
- What colors can be printed on phomemo's thermal paper？
- About logistics timeliness
- Why the logistics status has not been updated when inquiring the order number？
- About shipment fees