PM-246 Pro



Logistics Label Printer


Quick Start Guide


Quick Start Video------------------------------------- 1

Product Overview------------------------------------ 2

Step 1: Get your printer started------------------- 3

Step 2: Label Loading -------------------------------- 5

Step 3: Download the Driver-----------------------7

Step 4: Driver Installation---------------------------8

For macOS

Step 4-1: macOS: Security & Privacy Setting----- 9

Step 4-2: macOS: Driver Installation------------ 12

Step 4-3: macOS: Printer Setup------------------ 15

For Windows

Step 4-1: Windows: Driver Installation---------19

Step 4-2: Windows: Printer Setup-------------- 21

Introduction of Feed Button---------------------- 25

Introduction of Status Light----------------------- 26

Maintenance------------------------------------------ 27

PRO Tips------------------------------------------------ 28

Safety Notices----------------------------------------- 28

Quick Start Video

The Phomemo printer is a very capable printer. You can print barcodes, shipping labels, name badges, warehouse labels, food nutrition labels, amazon FBA labels and labels of all sizes with it. It prints without the need of ink or cartridges. It’s the perfect partner for your business with its economical, reliable and high-efficient features.


Please take a short time to watch the setup video. It will guide you through the setup process step by step.


Product Overview

Package contents

Printer*1, Power Cord*1, Power Adapter*1, USB Cable*1, USB Driver*1, Quick Start Guide*1, Start Label*1, TC Adapter*1

Printer components



> Please take a moment to thoroughly read this user guide. Incorrect operation may result in damage to the printer or your physical injury.


STEP 1  Get the printer started 



1.Ensure that the printer is OFF. The power switch is switched to O. (I:On; O:Off)

2.Attach the power cord to the adapter.

3.Plug the adapter cable into the circular DC adapter connector of the printer.

4.Plug the power cord into socket.

5.Connect the USB cable to the printer.

6.Connect the other end of the USB cable to the computer.

7.Turn the printer ON with the power switch (I:On; O:Off)

STEP 2  Label Loading

The Phomemo printer is capable of working with label width range from 1" to 4.6"(25.4 to 117 mm). To print on different labels correctly, the printer needs to identify your label size before it starts printing.

> To run the automatic label identification,

please follow these steps: 


1. Turn on the printer.

  (I:On; O:Off)


2.Adjust the paper guide to match the label size.


3.Insert label and ensure it is straight and smooth as shown.

Note: The print side should face up.



4.Make sure the label is automatically caught by the printer.



5.Press and hold Feed Button. After the blue light flashes 2 times, release the Feed Button.



6.The printer will move the label back and forth to learn the gap size and other properties of your label.

NOTE: Please run the label size identification every time you change your label. (See picture 5 & 6)

> Continue to Driver Installation

STEP 3  Download the Driver

Method 1:

Download the latest printer driver from the USB driver attached.


Method 2:

Download the latest driver from

www.phomemo.com -> Shipping Label Printer -> PM-246S Printer Driver




STEP 4  Driver Installation


> Please run the downloaded software and follow the hints to complete the installation.


 (Mac Driver Installer)                                (Win Driver Installer)

Note: Before the installation, please ensure the printer is connected and turned on!

▶If the installation is not successful, please contact us.

TEL: +1 855 957 5321 (US ONLY)

Service time: Mon-Fri 9AM-5PM (US EST)


Whatsapp: +86 13928088284 / +86 15338193665

Skype : Phomemo Team-Jessie / Phomemo Team-Helen

Contact us via live chat or WhatsApp by scanning the QR codes below:


For more videos, please visit:
● Search for "Phomemo" and go to the home page

  • Search for theprinter model you purchased (i.e PM-246S)
  • Find the tutorial videos for an easy setup


STEP 4.1 Security & Privacy Setting for macOS

(1) Follow the installation steps until you receive the

"Installation was successful" message. 


(2) Click "" and go to "System Preferences".


(3) Select "Printer & Scanners" 


(4) Click "+" to add a printer


(5) Select "Label Printer"-> Click "Select Software" under "Use" 


(6) Select "Label Printer" and click "OK"

(7) Click "Add"

STEP 4.3 Printer Setup for macOS

(1)Print a sample label: Open a desiredfile (e.g. a PDF) through Preview .)


(2) Click "File" and choose "Print".


(3) Select "Show Details".


(4) Choose a paper size from "Paper Size".


①If there is no suitable label size for you, please click "Manage Custom Sizes" to add the size.

②Input width and height, then click "OK".


(5) Select "Printer Features" in "Preview", you can set up the printer properties here, such as "Media Tracking", "Darkness" and "Print speed".


① Select paper type in "Media Tracking". Choose among "Continuous", "Gap" or "Black Line".


② You can change the Printing Speed and the Darkness of your printing (Larger number means higher Darkness) 


(6) After setup, click "Print"


STEP 4.1 Driver Installation for Windows  


(1) Double click on the installer to begin. Follow the installation steps until finish.

(2)To check if the printer is connected successfully:

①Right click on "This PC", choose "Properties",

then click on "Control panel"-> "Devices and Printers"


②Right click on "Label Printer" -> "Printer Properties"

-> Click on "Print Test Page"



STEP 4.2 Printer Setup for Windows

(1) Set as default printer

Right click on "Label Printer" -> "Set as default printer"


(2) Select a paper type

①Right click on "Label Printer" -> choose "Printer Preferences" 


②Go to the "Page Setup".

You can choose the size you need in "Paper Name"


③If there is no suitable label size for you, please click on "New" to create the needed size.


④Change Paper name and input the width and the height, click "OK"

(3) Set up Print speed and Darkness

Go to "Option"

You can change the printing speed and the Darkness of your printer (Larger number means higher Darkness) and click "OK". 

(4) Print a sample label: Open a desired file (e.g. a PDF).

①Click on ""


②Select the printer "Label Printer"


③Preview and check the print size, then click "Print".



Solid blue

Standby and Ready

Blue flashing slowly

Label jams or

label detection error

Blue flashing quickly

Wrong media tracking

Solid red

Printer head is over-heated

Red flashing slowly

Paper shortage

Red flashing quickly

Cover is not closed

Solid purple


Purple flashing quickly

Pause printing



Desired Action


Skip a label

When the printer is standby and ready (not in the middle of printing), press the Feed Button once.

Restore factory setting

Insert the label, ensure it is straight and smooth. When the printer is standby and ready, press and hold the Feed Button for about 10 seconds while  the blue light flashes 4 times, then release the Feed Button.

Run the automatic label identification 

(for labels with black marks)

Insert the label, ensure it is straight and smooth. When the printer is standby and ready, press and hold the Feed Button for about 8 seconds while the blue light flashes 3 times, then release the Feed Button.

Run the automatic label identification 

(for labels with gaps)

Insert the label, ensure it is straight and smooth. When the printer is standby and ready, press and hold the Feed Button for about 6 seconds while the blue light flashes 2 times, then release the Feed Button.

Print test page

Insert the label, ensure it is straight and smooth. When the printer is standby and ready, press and hold the Feed Button for about 4 seconds while  the blue light flashes 1 times, then release the Feed Button.

Pause printing

When the printer is printing, press the Feed Button once.

Resume printing

When the printer pauses printing, press the Feed Button once to resume printing.

Clear printing data

When the printer pauses printing, press the Feed Button twice to clear the printing data.



Printer head Cleaning Steps

1.Turn the printer off, remove the power cord and open the cover. (See picture 1)

2.Wait until the printer head cools down. (The printer head may be very hot after printing)

3.Completely clean the printer head using an alcohol swap (NOT with WATER). (See picture 2)

4.Wait until the alcohol has completely vaporized, then close the cover.

5.Connect the power cord and print a test page to check if it is clean.



Ensure power is off when performing maintenance.

Do not touch or scratch the printer head, the roller or the sensors.


Tips for Preparation

1.Avoid using poor quality labels as they may damage the printer

2.Clean the printer head regularly.

3.Connect the Printer to the same USB port on your computer every time. This can avoid creating duplicate copies on the printer.

4.If paper is jammed, please refer to "Printer head Cleaning Steps" in "Maintenance".


Safety Notices

1.Do not bend the power cord excessively or place objects on the cord.

2.Keep the printer out of reach of children.

3.Use only approved accessories and do not try to disassemble or repair the unit by yourself.

4.Keep the printer away from water or other objects that could penetrate the components.

5.Unplug the printer when it is not in use for long periods.

6.Do not use the printer if you find any irregularities as these could result in fire or electrocution.

7.Do not touch the printer head. The printer head can be over-heated after printing.


  • PM-246S PC Driver Download for Windows
  • PM-246S PC Driver Download for MAC
  • PM-246S PC Driver Download for Linux
  • PM-246S Diagnostic Tool for Windows
  • PM-246S Diagnostic Tool for Mac
  • Q027-PM-246S-V624.bin
  • PM-246S Quick Start Guide (PDF)
  • Installing Zebra Driver with PM246S