FAQ / Maybe you want to know / Why the logistics status has not been updated when inquiring the order number？
Maybe you want to know
Why the logistics status has not been updated when inquiring the order number？

It could be due to the following situations：

①The product has been shipped, but has not yet been on a logistics flight.

②Goods are undergoing customs inspection.

③Logistics information is not updated in time.

If you haven't checked the latest logistics situation for a long time, please contact our customer service.

 

Email:support@phomemo.com

Facebook:m.me/PhomemoOfficial    

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